8m best Terms and Conditions

General Terms

This document sets out all the rules and conditions that apply between the 8m best platform and its users. By accessing the 8m best website, creating an account, or using any service, you are considered to have fully and unconditionally accepted these terms.

8m best's services include online casino games, sports betting, live casino, and related financial transactions. These terms apply equally in both English and Bengali; in the event of a dispute, the Bengali version will take precedence.

8m best reserves the right to change these terms at any time. Continuing to use the platform after any change means you have accepted the updated terms.

Account Registration

To participate on 8m best, every user must create a valid account. All information provided at registration must be accurate, complete, and up to date.

2.1 Account Creation Requirements

• Each person may open only one account; multiple accounts are strictly prohibited.
• You must provide your correct full name, date of birth, and an active mobile number when creating an account.
• A mobile number or email address may be linked to only one account.
• It is entirely your responsibility to keep your login details (username and password) confidential.
• Accounts may not be transferred or sold to another person.

2.2 Identity Verification (KYC)

8m best reserves the right to verify a user's identity for withdrawals above a certain amount or in specific circumstances. The verification process may require a copy of a national ID card or passport. If verification is not completed within the specified time, the account may be temporarily suspended.

Eligibility and Age Requirement

All 8m best services are available only to individuals aged 21 or older. Minors are strictly prohibited from creating accounts, making deposits, or participating in any game.

Residents of countries or regions where online gaming is legally prohibited are not eligible to use this service. 8m best reserves the right to take technical measures to enforce these restrictions.

The same age and eligibility requirements apply to all promotions and bonus offers where applicable.

Deposits and Withdrawals

8m best provides payment options for users in Bangladesh via bKash, Nagad, Rocket, and bank transfer (e.g. Dutch-Bangla Bank, BRAC Bank, Islami Bank).

4.1 Deposit Terms

• The minimum deposit amount is ৳100 for each payment method.
• Users may only deposit from an account registered in their own name.
• Deposits through a third party are not allowed and such transactions will be rejected.
• Deposits are usually credited to your account instantly; if there is a delay due to technical reasons, please contact the support team.

4.2 Withdrawal Terms

• The minimum withdrawal amount is ৳800.
• Withdrawals typically take between 10 and 45 minutes to process.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Funds earned from bonuses must meet the specified wagering requirements before they can be withdrawn.
• Large withdrawal requests may be held for review until verification is complete.

Bonuses and Promotions

8m best offers various bonuses and promotions, but each offer has its own terms. If bonus abuse or manipulation is found, the bonus and all winnings earned from it will be cancelled.

5.1 Welcome Bonus

8m best gives a 120% bonus on the first deposit, up to a maximum of ৳5,000. The wagering requirement for this bonus is 15 times the bonus amount. For example: depositing ৳1,000 gives a ৳1,200 bonus, making the balance ৳2,200; you must wager ৳1,200 × 15 = ৳18,000 before withdrawing.

5.2 General Bonus Terms

• Bonus funds cannot be withdrawn directly; they are only withdrawable after the wagering requirements have been met.
• Each bonus offer has a set expiry period; once expired, the bonus will be considered void.
• Multiple bonuses cannot be active at the same time unless a specific offer states otherwise.
• A bonus may only be used in its applicable game category — for example, a slots bonus can only be used on slot games.
• 8m best reserves the right to change or cancel any bonus offer at any time.

Game Rules

Each game on 8m best has its own rules, which are set out in detail on the relevant game page. All game results are determined by an independent Random Number Generator (RNG) and cannot be influenced in any way.

If a game session is left incomplete due to a technical error or disconnection, 8m best will determine the outcome of that session based on log data. This decision will be considered final.

6.1 Sports Betting

In sports betting, the odds for each event may change. The odds displayed at the time a bet is confirmed are final. If a match is cancelled or postponed, bets will be settled according to 8m best's own policy.

6.2 Live Casino

Inappropriate behaviour towards a dealer or any site staff in a live casino game may result in the account being closed immediately. Video footage of game sessions is retained for security purposes.

Prohibited Activities

The following activities are strictly prohibited on the 8m best platform, and any breach may result in permanent account closure and forfeiture of associated funds:

• Operating multiple accounts by the same person.
• Planned or manipulative betting patterns intended to obtain bonuses.
• Money laundering or any other illegal financial activity.
• Using software, bots, or automation tools to participate in games.
• Exploiting technical errors on the platform or attempting to hack it.
• Using another user's account or attempting to steal their information.
• Spreading content on social media that damages the platform's reputation.

8m best reserves the right to investigate any suspicious transaction or behaviour, and an account may be temporarily suspended during the investigation.

Account Suspension and Closure

8m best reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• If any clause of these terms and conditions is violated.
• If false or misleading information is provided at registration.
• If the user does not cooperate with identity verification.
• If a request or order is received from a legitimate authority.

If a user wishes to close their own account, they may request this through live chat or email. The user will be given the opportunity to withdraw any available balance before the account is closed, unless a forfeiture order applies due to a breach.

A separate process applies for self-exclusion requests related to responsible gaming — read the Responsible Gaming Policy for details.

Limitation of Liability

8m best provides the platform on an "as is" basis. 8m best will not be directly liable for any financial loss suffered by a user due to technical failures, internet disconnection, server maintenance, or any other reason, but every effort will be made to protect the user's interests.

Users use the platform entirely at their own risk. 8m best is not responsible for financial losses resulting from gaming. There are financial risks in gambling and there is no guarantee of winning.

Personal Privacy

8m best takes the protection of users' personal information very seriously. Your registration details, transaction records, and gaming activity are stored on secure servers and protected with SSL encryption.

Full details on how data is collected, used, and shared with third parties are set out in our Privacy Policy. By using the service, you also agree to that policy.

• Personal information is not sold to third parties.
• Information is not disclosed without a legal order from a legitimate authority.
• A cookie policy applies separately — consent is required on first visit.

Changes to Terms

8m best reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, users may be notified via their registered email or mobile number.

Continuing to use the platform after any change means you have accepted the updated terms. It is therefore recommended that you check this page regularly. The date shown at the top of the terms indicates when they were last changed.

If you do not agree to any change, you have the right to close your account and withdraw your available balance.

Complaints Process

If you have a concern about any decision or transaction made by 8m best, please follow the steps below:

• First, contact the support team through 24/7 live chat to raise the matter.
• If the issue is not resolved via live chat, send a detailed complaint by email — the support team responds in both Bengali and English.
• Attach any relevant screenshots, transaction IDs, or other evidence along with your complaint.
• 8m best will review the complaint and inform you of the decision within a reasonable time.

For answers to common questions, check our Frequently Asked Questions. For more complex matters, contact the support team directly.